Non-BU Student Employment

FOOD AND BEVERAGE

We are very excited to announce that Aramark Sports + Entertainment has been selected to manage catering and concessions operations at Agganis Arena. Aramark serves more than 150 award-winning food and beverage, retail, and facility service programs in premier stadiums, arenas, convention centers, cultural attractions, performance venues, and unique entertainment destinations across North America. With Aramark’s foodservice expertise, commitment to culinary innovation, and long history of creating exceptional hospitality experiences for sports fans, we look forward to exceeding your expectations through this new food and beverage program.

To apply please click your desired position below. If you have any questions please email Edward Brennan.

• Cashier
• Cook

GUEST SERVICES/EVENT STAFF

Usher/Ticket Takers/Elevator Attendant

Responsibilities: The Usher/Ticket Taker will be responsible for providing exceptional guest service primarily at Agganis Arena and also Case Center events as needed. Responsibilities include scanning tickets at entry points, directing guests to their seats, and handling guest service issues including, but not limited to, incidents occurring in the Arena bowl and concourse, general Arena and event issues, alcohol awareness, lost children, and guests with special needs. The Elevator Attendant will directly interact with Premium Seat ticket holders with responsibilities including greeting and directing guests at entry to the building in the Agganis Arena parking garage, determining proper point of entry for guests, directing guests to the Francis D. Burke Club Room and to their seats, enforcing and assisting with building alcohol policy, and assisting guests with special needs.
Please send applications to John Rooney.

SECURITY STAFF

Security Guard

Responsibilities: The Agganis Arena security staff member will assist with the entry and exit into the venue by operating a magnetometer, performing bag checks, pat downs and visual checks to ensure safety of all parties that enter the venue. The Agganis Arena staff member will prohibit access as venue instructs, from re-entry into the building to backstage access, floor access and function room access. This employee is responsible for monitoring guest behavior and being proactive in preventing, resolving and reporting disruptive activities in an efficient manner. The Agganis Arena security staff member will provide direction to safety checkpoints in emergency evacuation procedures. This employee will maintain a visual presence, enforce venue and event specific policies with an attention to customer service. The Agganis Arena security staff member is responsible for other general duties as assigned.

Please send applications to John Rooney.

OPERATIONS

Sports Videographers/Camera Operators

Responsibilities: Agganis Arena is looking for Student Videographers/Camera Crew to join our Game Day Multimedia team covering Division 1 NCAA Hockey & Basketball as well as internal BU events. These events occur several times a month and are typically on Friday & Saturday evenings. With direction from our professional management staff, our videographers/camera crew will record and broadcast live action video of Terrier Athletics sporting events from start to finish. The broadcast will include replays, audio, switching, editing, and live streaming from our newly redesigned control room.
Please send applications to Brad Mount.

If you are a BU student, please visit the BU student employment page.